Our Terms & Conditions apply to all orders placed with Chatterboxgifts Ltd. (to include the website www.dreamgirl-direct.co.uk, telephone, fax or written)
Please read through these Terms & Conditions carefully before placing your order. Please also read our privacy policy section regarding personal information provided by you.
These Terms & Conditions may be changed from time to time without notice to the customer. Changes will apply to any subsequent orders.
All orders are subject to acceptance, reasons for non-acceptance may include (but not limited by):
- Unable to obtain authorisation for payment.
- Unable to verify the customer details given in relation to the credit/debit card used to make the purchase and therefore have reasonable grounds to support a fraudulent transaction.
- The customer has provided a billing address that is a P.O.Box.
Chatterboxgifts Ltd. reserve the right to refuse an order without disclosing the reason.
All prices are in GBP Sterling.
All payments are due at time of placing order and orders will not be shipped until Chatterboxgifts Ltd. has recieved cleared Funds.
Returns Policy
In spite of our checks we realise that occasional faulty items get through. Any product with a genuine manufacturing fault will be replaced on a like for like basis only within 7 days of the invoice date (*see exception below).
Goods must be returned by recorded delivery or by some other traceable method. We reserve the right to reject any return if we consider the complaint to be unreasonable, unjustified, frivolous or of the customers own making.
Returned Clothing
With regards to returned clothing we regret that we cannot exchange any item of clothing due to the wrong size or colour being ordered, so please be certain to order the correct item as it can only be replaced if it is found to have a genuine manufacturing fault.
This is in compliance with the distance selling regulations - intimate apparel is non-refundable
